Feature Overview

Many online businesses face difficulty in presenting their customers with conversion-triggering products. This feature helps you leverage both real-time and historical order data and trends to increase visibility of popular and best-selling products.

By automatically returning the most popular products at the top of search results and predicting seasonal trends, you can increase the probability of triggering a conversion and ultimately improve your sales.

If your webstore only displays products and categories in search results, you are limiting your ability to establish brand authority, build trust with customers, and extend the customer journey. Clerk's search engine delivers relevant non-product content such as blog articles, FAQs, and guides to customers, enriching their buying journey and improving your SEO.

By presenting customers with information to feel confident in their purchase, Clerk with help you increase conversion rates and establish your brand as an industry authority, leading to increased customer trust and loyalty.

Customers may have trouble finding the products they want on your store, leading to a negative shopping experience. The Dynamic Facets feature automatically displays relevant filters on the Search-Results page, allowing your customers to quickly and easily refine their search results by using specific product attributes.

By making it easier for your customers to navigate search results, you create a more positive and engaging customer experience, ultimately increasing conversion and revenue.

Many customers struggle to find what they're looking for on websites, leading to search errors and missed sales opportunities. Our Query Suggestion is a feature that provides real-time suggestions as customers type their query, reducing errors and increasing accuracy.

This intuitive and dynamic search experience decreases bounce rates and increases the probability of finding the desired products most likely to trigger a conversion. It also increases the visibility of certain products and provides valuable insights into customer behavior and preferences, which then optimizes product offerings accordingly.

Often, customers struggle to navigate websites and find relevant product categories, resulting in missed sales opportunities for your business. Category Search delivers the most relevant categories to your customers based on their query, allowing for an easy navigation to explore the entire collection of products.

By providing easy access to all potential products within a certain category, this feature increases the probability of a conversion, resulting in higher sales and customer satisfaction.

If customers struggle to find relevant products quickly, this results in higher bounce rates and lower conversion rates for you. Product Search uses industry-leading AI to deliver the most relevant products to customers based on order data, providing a fast, intuitive, and engaging search experience.

This increases customer satisfaction, decreases bounce rates, and increases conversion rates, as customers are easily able to find and purchase the products they're looking for.

Often, customers struggle to find products quickly and easily, leading to a negative search experience and high bounce rates. Our Instant Search feature provides fast, seamless, intuitive, engaging, and dynamic search experiences by auto-predicting the most likely query and displaying search results as customers type.

By providing a fast and engaging experience, you increase the likelihood of a conversion and decreases bounce rates, resulting in a positive search experience and increased customer satisfaction.

Misspelling or grammatical errors in your customer searches lead to frustration, inaccurate search results, missed sales opportunities, and negative customer experience. Automatic Spell Correction processes languages like a human would, correcting spelling errors and improving search accuracy.

This feature presents your customers with more relevant products, increasing the probability of triggering a conversion and improving your customers' experience, ultimately decreasing bounce rates and positively impacting SEO. Additionally, analyzing common spelling errors and alternative search terms provides valuable insights into customer behavior, allowing you to optimize your product offerings accordingly.

Many companies struggle to customize search results to their specific business needs and goals. This feature enables you to customize results for targeted search queries, meaning you can promote specific products or ranges such as new inventory, heavy-stock products, sale items, or high-margin inventory.

By promoting specific products this way, you can attract more customers to these products and increase their chances of making a sale, helping clear out inventory and improve cash flow.

Your customers may struggle to find products if they use different language or terms than those used in your product descriptions or attributes. Sometimes, these products just have complicated names that are difficult for your customers to spell without using an alternative.

This feature automatically detects synonyms, improving the accuracy and relevance of search results. It also allows you to manually add synonyms in the back-end, including directional synonyms.

By presenting your customers with relevant and accurate results, you create a more positive customer experience, reducing bounce rate and increasing the probability of triggering a conversion.

Clerk's Search analytics enables you to monitor and analyze key metrics related to search behavior, user engagement, and overall performance.

By gaining insights into search KPIs, you can better understand your customers behavior and proactively capitalize on their needs, resulting in improved profit & revenue.

Businesses often face the challenge of not having the necessary technical skills or resources to customize their search content. Our Visual Editor provides a simple solution to this problem, allowing you to design and edit your search content in the Dashboard without needing any coding knowledge.

This saves time and resources while giving you full control over the design of your search content, ultimately leading to a more engaging customer experience that's tailored to your brand.

Email marketing campaigns can often be generic and irrelevant to your customers, resulting in lower open and click-through rates. This feature saves you both time and effort by automatically generating personalized product recommendations based on your customer's purchase history and browsing behaviour.

This results in targeted and engaging email marketing campaigns which increases email open rates, click-through rates, and ultimately drive more sales for your business.

Your customers may leave your store if they cannot find what they are looking for in their search. This feature identifies what your customers are searching for but cannot find, and generates automated emails with personalized product recommendations based on your customer's search behaviour.

This improves the customer experience by ensuring that your customers find what they are looking for, leading to increased sales and customer loyalty.

Email marketing can be time-consuming and inefficient when campaigns are not personalized and targeted. This feature solves the issue by selecting the right products for each customer and sending emails at different times, depending on their individual browsing behaviour and historical data.

This feature saves time, while automatically adapting to each individual recipient's engagement, ensuring that your campaigns are optimized for better performance. As a result, you'll see higher open and click-through rates, as well as increased sales, making it a valuable tool for any business.

Consistently sending engaging newsletters to your customers can be challenging while running an e-commerce store. This feature creates automated and recurring email campaigns that saves you time and effort, ensures your brand consistency, and keeps you top-of-mind for your customers.

This feature can lead to increased sales and brand loyalty by maintaining continuous customer engagement and providing them with relevant and timely information.

Abandoned baskets are a nuisance and results in lost sales and revenue for you. This feature helps you recover lost sales by sending automated emails to your customers who have left unpurchased items in their basket.

The emails contain personalized product recommendations and can also feature incentives to encourage your customers to return and complete their purchase. This feature can increase your conversion rates, reduce cart abandonment rates, and ultimately drive more sales and revenue for your business.

When your customers abandon their session on your store, it can often result in lost sales and revenue for you. This feature allows you to send automated, personalized emails to your customers who have left without completing a purchase, encouraging them to return and finalize their order.

This feature increases your likelihood of recovering lost sales, enhances customer engagement, and ultimately drives revenue growth for your business.

Sending a generic "thank you for signing up" email to your new subscribers may not effectively engage them or encourage them to make a purchase. This feature addresses this issue by sending personalized welcome emails to new subscribers.

These emails contain relevant product recommendations based on your customer's browsing and purchase history, which can lead to increased customer loyalty, higher conversion rates, and ultimately drive more sales for you business.

It can be tedious to plan, create, and send email marketing campaigns & newsletters at the right time. This feature allows you to schedule your newsletters to be sent at a specific date and time, saving you both time and effort.

With scheduled newletters, you can now plan your email marketing strategy in advance and ensure that your emails reach customers at the most optimal time. This leads to an increased effectiveness of email campaigns and higher sales.