Features

Clerk.io’s AI helps you turn more of your existing traffic and customers into revenue. Explore the tools that make ecommerce businesses more profitable.

Trusted by 2.5k+ e-commerce leaders

Image of a phone showcasing an e-commerce site and listing the features Clerk.io provides to its customers.

Search features

Clerk.io AI Search helps shoppers find the right products instantly, even when queries contain typos or vague wording. By combining browsing behavior, product data, and store performance insights, the system surfaces the most relevant results and eliminates zero-result searches.

Sales-Based Search Ranking

Automatically rank products based on real sales performance so your best-selling items appear first in search results.

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Search for Products and Content

Let shoppers search both products and content such as blog posts, guides, and help articles from one search bar.

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Dynamic Faceted Filters

Help shoppers narrow down results with dynamic filters for price, brand, size, category, and other product attributes.

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Real-Time Query Suggestions

Show search suggestions as shoppers type to help them find the right products faster.

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Category Search Suggestions

Suggest relevant categories during search so shoppers can quickly navigate to the right section of your store.

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AI-Powered Product Search

Understand shopper intent and surface the most relevant products using AI trained on browsing behavior and sales data.

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Instant Search Results

Display search results instantly as shoppers type, reducing friction and speeding up product discovery.

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Spell Correction and Synonyms

Automatically correct typos and match synonyms so shoppers still find the right products even when searches are imperfect.

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Customized Ranking

Adjust how products are ranked in search results based on your store’s priorities, such as margins, popularity, or inventory.

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Synonym Management

Define synonyms for your product catalog so different search terms lead shoppers to the same relevant products.

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Search Analytics

Understand shopper intent, which results they click, and where searches fail so you can improve product discovery.

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Visual Editor

Customize the look and behavior of your search experience visually without writing code.

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Recommendations features

Clerk.io uses AI to recommend products each shopper is most likely to buy based on browsing behavior, past purchases, and real-time intent.These recommendations appear across your store, helping increase average order value through automated upsell and cross-sell.

Product Recommendations for Content Pages

Show relevant products inside blog posts, guides, and editorial content to turn readers into shoppers.

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Customer Alternative Product Recommendations

Suggest similar products when a shopper views an item, helping them compare options and stay engaged.

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Product Accessory Recommendations

Recommend complementary products and accessories that naturally increase order value.

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Relevant Product Alternative Recommendations

Display comparable products so shoppers can easily explore alternatives before making a purchase.

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Full Basket Product Recommendations

Suggest additional products based on the items already in a shopper’s cart to increase basket value.

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Real-Time Best Seller Recommendations

Highlight trending and best-selling products based on real-time store performance.

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Category Best Seller Recommendations

Show the most popular products within each category to help shoppers discover proven favorites.

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Visitor Alternative Recommendations

Recommend alternative products based on a shopper’s browsing behavior during their visit.

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Visitor History Product Recommendations

Personalize recommendations using a shopper’s browsing and purchase history.

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Visual Editor

Customize how product recommendations appear across your store using a visual editor with no coding required.

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Dynamic Filters

Help shoppers refine product recommendations with dynamic filters such as price, brand, or category.

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E-commerce Analytics

Track how product recommendations perform and understand their impact on revenue and conversions.

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Audience features

Clerk.io builds dynamic audience segments using browsing behavior, purchases, search activity, and real-time intent signals. These segments can be used in your email and ad campaigns for precision targeting and higher ROI.

Past Purchase Segmentation

Create customer segments based on past purchases to personalize recommendations and campaigns.

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Future Purchase Prediction

Predict what shoppers are likely to buy next using behavioral and purchase data.

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Lifecycle Segmentation

Group shoppers by lifecycle stage such as new customers, returning buyers, or loyal customers.

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Loyalty Segmentation

Identify your most valuable customers and create segments based on loyalty and purchase frequency.

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Unified Customer Profiles

Combine browsing behavior, purchases, and interactions into unified customer profiles.

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Custom Data Segmentation

Build custom audience segments using your own data and behavioral signals.

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Email features

Clerk.io personalizes email campaigns using real-time shopper behavior, product interactions, and purchase history. By combining live catalog data with audience segmentation, it automatically delivers relevant product recommendations and turns emails into revenue-driving campaigns.

Personalized Product Recommendations

Improve email performance by including personalized product recommendations tailored to each shopper.

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Abandoned Search Emails

Re-engage shoppers who searched your store but didn’t click a product by sending follow-up emails with relevant results.

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AI-Managed Campaigns

Re-engage shoppers who searched your store but didn’t click on a product by sending follow-up emails with relevant results.

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Recurring Email Newsletters

Automatically generate and manage email campaigns using AI that adapts to shopper behavior and store data.

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Abandoned Basket Email Triggers

Bring shoppers back to complete their purchase. Send timely, personalized emails based on cart behavior.

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Abandoned Session Triggers

Follow up with shoppers who leave your store without purchasing by sending personalized product recommendations.

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Newsletter Signup Triggers

Automatically welcome new subscribers and introduce them to your products with a signup email sequence.

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Scheduled Newsletters

Plan and send email campaigns in advance with scheduled newsletters and automated delivery.

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Chat features

Clerk.io AI Chat understands natural language so shoppers can describe what they want instead of relying on filters or exact keywords. Using live product data, availability, and shopper behavior, it guides product discovery inside the conversation and helps shoppers reach the right product faster.

AI Chat Product Discovery

Help shoppers find the right products faster through conversational product discovery powered by AI.

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AI Chat Product Recommendations

Have your Chat act like a virtual salesperson, recommending products based on each individual's needs.

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Real-Time AI Chat Product Answers

Provide instant answers about product details, stock availability, delivery, and sizing using live store data.

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AI Chat Exit Intent Conversations

Start conversations with shoppers who are about to leave your store and guide them toward relevant products.

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AI Chat Problem-Based Product Matching

Let shoppers describe what they need and automatically match them with the most relevant products.

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Multilingual AI Chat for E-commerce

Serve international shoppers with AI chat that understands and responds in multiple languages.

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AI Chat Customer Service Automation

Automate common support questions and provide instant answers to shoppers 24/7.

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Context-Aware AI Chat Conversations

Personalize chat conversations using shopper behavior, pages viewed, and real-time intent signals.

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Free E-BOOK

Master E-Commerce Success

Strategies, insights, and the impact of personalized product recommendations

Learn how Clerk’s recommendation sliders work and how to use them effectively.

Understand the difference between standard recommendations and Clerk’s AI-powered personalization.

Discover why product recommendations are critical for increasing average order value and conversions.

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