"Clerk’s search function is user-friendly and visually appealing, making it simple for customers to navigate our extensive product range. It saves us time while ensuring that customers quickly find what they’re looking for, encouraging them to explore more and make additional purchases."
Explore the key features
of our intelligent search
Correct any spelling mistakes and show search results
Search results will populate even if your customers make a spelling mistake, ensuring a smoother search experience that increases the chances of a click-through rates on products.
As consumers, we can behave quite erradically on the internet, including typing fast or on our small smartphone keyboards. Not only that but many products have long or complex names, leading to spelling mistakes in searches. Clerk automatically corrects spelling mistakes and shows the items that the visitor most likely meant. E.g. if I search for "yellw golves", Clerk automatically shows the right "yellow gloves" without even making the user aware of it. The importance here is just provide a smooth search experience for users, regardless of how they spell.
Synonym words are displayed in search results
Our tool associates words together and displays matching items, even if the words are not part of any product texts, to increase the chance of conversions.
Sometimes we can use different words for the same thing and this also applies when we are looking for new products. For example, a customer could search "sneakers", "sneaks", "footwear", "hightops" or other variations to find a new pair of shoes. As an e-commerce business it's important to be able to show the right items regardless of how customers search. With synonyms detection, it's easy to tell our software that any amount of words mean the same thing. With a few clicks, synonyms between words like "sneakers", "footwear" and "hightops" will show the same items as if searching for "shoes".
Automatic search based on what will most likely sell
Clerk's Search sorts all search results by what our AI calculates is most likely to sell, based on real-time transactional data. By determining and promoting best sellers, this increases the likelihood of a relevant search result and thus conversion.
When a visitor enters your webshop, you have about 5 seconds to show something interesting, so the ranking of products matters immensely. Sales based ranking allows our search engine to adapt search results automatically as soon as sales trends change. For example, a broad search for "jacket" will return winter jackets in Winter, summer jackets in Summer and rain jackets in Autumn.
Display content like blog posts or guides
Sometimes it takes more convincing before your visitors make a purchase. Display associated content like blogs to help guide your customers to purchase and ensure they have all the information they need.
A key source of traffic comes from visitors searching for problems or expert-knowledge. Showing all matching blog posts for any query highlights the expertise of the webshop, and increases chances of visitors buying something repeatedly from your store. If a customer is looking for a new sleeping bag, chances are they want to make sure they buy the best one. Being able to read a blog post that makes a customer more knowledgeable, combined with being able to buy the right sleeping bag on the webshop, is a great way to increase conversion rates.
Populated search results after 2 keystrokes
Clerk's search displays results as soon as the visitor types at least 2 characters, providing a fast overview of your webshop's catalogue. The quicker it takes for visitors to see a relevant product, the more likely they are to convert.
Also known as search-as-you-type or live-search, this dropdown shows populates than a second after a user starts typing. We have gotten so used to finding results quickly in external search engines, so we expect the same from e-commerce businesses. Clerks Instant Search is optimised for speed and overview, and can show the items most likely to cause a conversion in a fraction of a second. E.g. if a visitor starts typing "slee", Clerk's AI identifies that most visitors will be looking for "sleeping bags" and immediately shows the best products, categories and blog posts.
As well as many other features, making your life easier:
Dynamic facets
Facets make it fast to navigate large search results pages by narrowing down search results based on product attributes, helping to increase converse rates as it becomes easy to find the exact right match within seconds.
Search suggestions
Popular phrases containing the word(s) a customer has typed, help inspire customers to see related phrases they could search for, increasing the chance of them finding a relevant product and converting.
Category search
Categories match the customers query, making it incredibly easy to understand and navigate a webshop's catalogue with just a few clicks and highly increases the engagement.
Brand search
Brands match the customers' query so visitors can quickly navigate to the brand they most want to buy from. This is another feature that makes navigation easier and because of it, helps to increase engagement from visitors.
Search analytics
Use our dashboard that provides deep insights into how customers search, enabling you to optimise your business where it matters most.
Multilingual
Clerk's Search can support of multiple languages and domains on the same account, increasing chances of conversion, especially if you have presence in multiple markets.
The results speak for themselves
35.4
%
Increase in order value
1.23
Extra products
11.7
%
More subscribers
9.3
x
More likely to convert
Real averages across all e-commerce stores using Clerk vs. those who didn’t within the same quarter.
Want to see how Clerk's Search works?
Simply request your personalized demo
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See Clerk in action with your own products
No complex sales pitch, just a platform tour
“Once we implemented the functions it has worked from day one, strengthening our branding and market reach to see growth rates ranging from 70% to 100% year on year"
Gallerix has enriched the browsing experience for their customers, leading to increased customer engagement and overall satisfaction.
Our solution is comprehensive
and future-proof
One unified platform
Clerk's real power shines when Search, Recommendations, Audience, and Email are combined, providing you with a single and cohesive platform to facilitate crucial e-commerce functionalities.
Completely cookieless
We prioritize user privacy, making the Clerk platform entirely cookieless and free from storing customer data. This ensures GDPR compliance and helps build trust with your customers.
Works out-of-the-box
Clerk works instantly with no learning period. You’ll see immediate results as it leverages prior buyer history and advanced AI algorithms to optimize your webstore.
Clerk's Search
Help your customers find exactly what they're looking for.
Learn how to offset customer acquisition costs by retaining your customers
Improve the search experience to increase your revenue and conversion rates
Discover Clerk's brand new and incredibly powerful Search product features