World's first generative and predictive AI-powered chatbot

Clerk's e-commerce chatbot transforms customer interactions, guiding visitors to products and assisting with orders. Boost your sales, enhance customer satisfaction and reduce costs.

Clerk.io powers personalization and relevance throughout your entire customer journey across site search, product recommendations, emails, social media & ads.

Trusted by 2.5k+ e-commerce leaders

Explore the key
features of our Chat

Personalized Shopping Assistant

A personal shopper for every visitor  

A quick chatbot that actually understands your industry, your products and anticipates customer needs

Convert more visitors by making shopping easier

Search your product catalog with natural language

Easier to use than search with a ton of options to check

Tailored suggestions

Boost sales with tailored suggestions  

Increase order sizes with personalized recommendations for complementary products.

Help customers with alternative products

Suggest accessories and complementary products

Cost optimization

Unlock significant cost savings

Reduce support costs by automating responses to common inquiries like product details and order tracking.

Lower operational costs by reducing the need for full-time support agents

Improve efficiency as the chatbot handles multiple customers simultaneously, reducing wait times and increasing customer satisfaction

Real-time support

Help customers with their questions

Our chatbot knows exactly where your visitors are and what they’re looking at, allowing it to answer questions about the products they see.

Learn from your content universe to help your customers

Answer questions about the product visitors are viewing in real time

Provide answers to general questions about terms or policies

Effortless Escalation

Human support at the ready

Easily escalate conversations to human agents when needed

Forward full conversations and summaries to your support team

Integrates with any support system for a seamless transition

Privacy First

Private and secure

Clerk always prioritizes privacy—both in our predictive AI and when using generative AI. None of your order data or personal data is shared with anyone outside of Clerk.

Uses Clerk’s private and secure predictive AI for all business-sensitive data

None of the chat conversations are stored or used for training outside of Clerk

Coming soon

Streamlined Order Tracking

Seamlessly integrate real-time order updates, reducing the need for manual support.

“Where is my order” is perhaps one of the most frequent support questions. With our deep integration into your e-commerce platform we can help customers answer that question and even send them their tracking information - safe, private and secure.

Get less questions about order status and tracking

Send customers directly to tracking page

Fast, easy and secure

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Best Sellers

Display the items that have been selling most for the longest time, giving your customers the most up-to-date insights into the products in your catalogue that your customers are buying.

Hot products

Show the items that have started selling more than they previously had within a specific period of time. Clerk's advanced AI continuously measures and compares the sales-data of all products to spot uplift in sales-trends.

Newest products

This logic shows the items most recently added to the store by a timestamp, giving your recipients up-to-date with current trends and products from your store.

Best alternative products

Display the items that are most similar and popular based on the product a customer viewed or purchased. Use this trigger to send emails and entice customers back to your webstore, or for campaigns based around similar new products.

Best cross-sell products

Show the products that are often viewed and sold together to encourage further purchasing opportunities such as accompanying accessories.

Recommendations based on keywords

This logic helps you find the best items matching any word or sentence, and then sends the best product emails based on this data.

More than just a tool

The results speak for themselves

35.4

%

Increase in order value

1.23

Extra products

11.7

%

More subscribers

9.3

x

More likely to convert

Real averages across all e-commerce stores using Clerk vs. those who didn’t within the same quarter.

Want to see how Clerk's Chat works?

Simply request your personalized demo

Completely free of charge

Book the best suitable timeslot for you

See Clerk in action with your own products

No complex sales pitch, just a platform tour

Not like the rest

Our solution is comprehensive
and future-proof

One unified platform

Clerk's real power shines when Search, Recommendations, Audience, and Email are combined, providing you with a single and cohesive platform to facilitate crucial e-commerce functionalities.

Completely cookieless

We prioritize user privacy, making the Clerk platform entirely cookieless and free from storing customer data. This ensures GDPR compliance and helps build trust with your customers.

Works out-of-the-box

Clerk works instantly with no learning period. You’ll see immediate results as it leverages prior buyer history and advanced AI algorithms to optimize your webstore.